Processing time


Orders placed before UK time 5:30 pm on working days are normally shipped the next day. Weekend orders can't be shipped until Monday.
For items out of stock, the preparation time may vary from 8 to 15 days. 

Estimated delivery times

We use UK Royal Mail 1st class (UK) or International Standard to ship your order. Tracking is not available for the standard method.

The paid delivery upgrade is optional upon your request.

The standard shipping time is as follow

    • United Kingdom: 1-2 business days
    • Europe: 3-8 business days
    • Rest of the world: 6-15 business days

We'll do our best to meet these delivery estimates but cannot guarantee them. If your order has not arrived 10 business days (20 for EU, 25 for rest of the world)) after the delivery date, you would be entitled to either a refund or a re-delivery. 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.